THE BRAND
Sassy Lavish Collection is a one stop shop for all of your beauty needs. We provide the highest quality of human hair bundles, wigs, and eyelash extensions. The company strives to create a luxury experience for clientele who are unique, slightly sassy, and sophisticated. This experience is all encompassed at an affordable price-point with unparalleled customer service.
Testimonials
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Contact Support
How Can We Help?
If you have questions or concerns about one of our products or services, please fill out the form below and a member of our team will get in touch as soon as possible.
REFUND POLICY
EXCHANGE ONLY/NO RETURNS
All Sales Are Final
Due to the intimate and hygiene nature of our products, all wig, bundles, and eyelash sales are final.
We do not accept returns, exchanges, or refunds once an order has been placed.
We encourage all customers to review product details carefully prior to purchasing.
Damaged or Incorrect Orders:
In the rare event that you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery
.
To request assistance, email:
Support@sassylavishcollection.com with the below information:
*Your order number
*Clear photos of the item and original packaging
Once reviewed and approved, we will offer a resolution in the form of:
*A replacement,
*Store Credit, or
*A refund (issued at our discretion)
Non-Refundable Situations:
Refunds or exchanges will not be issued for:
*Wigs that have been worn, installed, cut, colored, altered, or styled
*Items returned without original packaging
*Delays caused by shipping carriers or circumstances beyond our control
*Buyer’s remorse or incorrect selections
Shipping Costs:
Shipping costs are non-refundable. Once an order has shipped, we are not responsible for delays, losses, or damages caused by the carrier.
Chargebacks:
Unauthorized chargebacks or payment disputes will be investigated thoroughly. Orders associated with fraudulent disputes may result in order cancellation and restriction from future purchases.
NO REFUNDS/NO EXCHANGES